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Articles on trust & engineering: real-world lessons deploying operational AI in the enterprise.
An AI review system ran degraded for 53 hours with 100% uptime before anyone caught it. Here is what monitoring judgment actually requires, not just servers.
Read articleThe five prompt-level rules a production compliance pipeline runs on to stop an LLM from inventing field values, from snapshot-only data to a post-parse scrub.
Read articleYou cannot A/B test a compliance decision. Shadow runs replay already-decided documents through a candidate model off-path and compare verdicts before go-live.
Read articleApproval rate dropped from 49% to 39% right after we sped up processing. The cause wasn't the model getting stricter, it was a race condition.
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